U.S.-owned IQT Solutions Inc., a major call-centre firm serving large corporations in North America and Europe, is pulling out of Canada with the loss of 1,000 jobs in Laval, Trois Rivières and Oshawa.

         » RSS         1,000 jobs gone as IQT quits Canada   Wages unpaid, employees say   The Gazette July 16, 2011     The Management and employees at the Laval office confirmed Friday they found the doors shut and communications dead when they arrived for the early shift, and police were on hand. They said they had not been paid for two weeks and they had no prior warning of the shutdown.

No comment was available from the company, which last month said it was moving its Nashville, Tenn., headquarters to a 60,000-square-foot building with a state grant.

The Trois Rivières office closing will cost about 450 jobs and the two other locations the rest. IQT is a subcontractor to Bell Canada providing customer services and technical support.

IQT on its website describes itself as a "global customer content centre company serving Fortune 500 businesses in North America and Europe."

Sources said Nordia, an 11-year-old full-service call centre and technical support company owned by Bell Canada and Excell Global Services and with offices in Quebec City, Sherbrooke and Kitchener, Ont., may take over the IQT Canadian operations and absorb most of the employees.

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